ANNA QUAN website terms of use and privacy policy



All sales are subject to our RETURN POLICY



ANNA QUAN promotional discounts refer to item(s) purchased that have been discounted using a promotional discount code, this may include; Welcome discounts, Birthday discounts. 

All items purchased using a promotional discount at 11% or over are non-refundable. All items purchased under a promotional discount are entitled to an exchange or credit note. For assistance in returns of this nature, please contact our customer care at shop@annaquan.com.


  1. Use of this Website

1.1 These terms and conditions govern your access to and use of the website: www.annaquan.com.au (the “Website”).

1.2 It is your responsibility to ensure that you are informed about and agree to these Website Terms. On each occasion you view, use or access the Website, you accept and agree to these Website Terms, as current at that time. If you do not agree with these Website Terms, you must leave the Website and discontinue use immediately.

1.3 Please be aware that ANNA QUAN reserves the right to revise these Website Terms from time to time and may do so without notice.

1.4 While ANNA QUAN makes every effort to ensure all information displayed on the Website is accurate, it makes no guarantee or representation that the information or material published on the Website is free from typographical errors or technical inaccuracies. 

1.5 These Website Terms are governed by the laws in force in New South Wales, excluding choice of law rules, and you unconditionally submit to the exclusive jurisdiction of courts of that state. All access to this Website will be deemed to have occurred in New South Wales, Australia.

  1. Copyright and Trade Marks Notice

2.1 Copyright, trade marks and other intellectual property rights in the material and information on this Website is owned by ANNA QUAN, unless otherwise indicated. Except as permitted below, all such rights are reserved. 

2.2 You are permitted to access and view the content on the Website for your personal, non-commercial use. You may link to this Website, but permission is restricted to making or providing a link (including a deep-link) without alteration to the Website’s contents. No permission is granted to reproduce, frame or reformat any information or material on this Website, unless expressly provided in writing.

2.3 If you wish to use any material or the layout of any material on this Website, please make a written request to info@annaquan.com setting out what you would like to use, and what purpose or use you wish to make of it. ANNA QUAN may give that permission, with or without conditions, in its absolute discretion. Where consent is provided, we will require at a minimum that our status (and that of any identified contributors) as the authors of content on our Website must always be acknowledged; you must not delete or alter any copyright, trade mark or other proprietary rights notices from copies of content from this Website.

2.4 Copyright, trade marks and brands in materials appearing at third party websites linked to this Website vests in the author or owner of those websites, subject to the Copyright Act 1968 (Cth) and Trade Marks Act 1995 (Cth). ANNA QUAN cannot and does not grant any permission or authority to use any such materials at third party websites.

  1. Privacy Policy

3.1 The terms of our Privacy Policy apply to your use of the Website, as well as any content, material or information provided to us via email or through our contact form. The Privacy Policy forms part of these Terms and is incorporated into them by reference.

  1. Disclaimers

4.1 Information and material on this Website, including these Website Terms, is subject to change without notice. We do not guarantee that our Website, or any content on it, will always be available, uninterrupted or be error-free. We may suspend or withdraw or restrict the availability of all or any part of our Website from time to time for any reason.

4.2 Use of information or material contained on or derived from this Website is at your sole risk. If you rely on any information or material contained on this Website, you are responsible for ensuring its accuracy or completeness. ANNA QUAN makes no warranties or representations as to the accuracy, reliability, usefulness, completeness or otherwise of any information or material on the Website. This Website is provided strictly on an "as is" and "as available" basis only.

4.3  The content on our Site is provided for general information only. It is not intended to amount to advice on which you should rely without conducting your own inquiries. You must make your own assessment of the suitability of the products and services described on this Site and other information on this Site for your particular use

4.4 ANNA QUAN does not endorse, sponsor, or necessarily approve any views or statements on a third party website merely by linking that third party website to this Website.

4.5 ANNA QUAN gives no warranty and makes no representation that any information, data or other material accessed on or through the Website is free of computer viruses, malicious code or other contamination. You are responsible for configuring your technology to access our Site. You should use your own antivirus software.

  1. Limitation of liability

To the maximum extent permitted by law, we exclude all liability to any person for any loss or damage, whether direct or indirect, and however caused (including through negligence) that may be suffered as a result of use of the Website or any material published on it, including but not limited to any interference or damage to that person's computer system which arises as a result of use of the Website, a linked website or receipt of emails from us, even if we have been advised of the possibility of such loss or damage. To the maximum extent permitted by law, we exclude any guarantees, conditions or warranties that would otherwise be implied into these Website Terms. Where a guarantee, condition or warranty cannot by law be excluded, then that condition or warranty will be deemed included in these Terms, but our liability in respect of any breach of that condition or warranty will be limited to the maximum extent permitted by law.

  1. Prohibited uses

6.1  You may use the Website only for lawful purposes and in accordance with these Website Terms. You agree not to use the Website:

  • to impersonate or attempt to impersonate us, any of our employees, another user or any other person or entity (including, without limitation, by using email addresses associated with any of the foregoing); 
  • to engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Website’ 
  • in any manner that could disable, overburden, damage, or impair the Website or interfere with any other party's use or enjoyment of the Website; or
  • through the use of any robot, spider or other automatic device, process or means to access the Website for any purpose, including monitoring or copying any of the material on the Website.

6.2 If ANNA QUAN determines, in its sole discretion, that you are engaged in any illegal activities (whether or not listed above), you are not respectful of other users or you have otherwise violated these Website Terms, ANNA QUAN reserves the right to deny you access to this Website, or any part of the Website, at any time without notice on a temporary or permanent basis. ANNA QUAN also reserves the right to report your conduct to relevant law enforcement authorities and will cooperate with those authorities, including by disclosing your identity to them.


Last Updated: 30-June-2023